Cosmobet Casino

If we confirm a wager or make a payment in error, we may cancel affected wagers or correct the mistake by re-settling them at the terms that should have applied when placed. Obvious-error bets may be cancelled and annulled. For an accidentally accepted pre-match bet after an event or market starts, we may cancel it or, if the event is offered live, validate it at the modified placement price. If it is not offered live, we may instead validate the bet. That late-acceptance rule does not apply when the outcome was already known or a participant had a material advantage at placement.

We may cancel bets, seize or reclaim winnings or modify odds at our discretion in cases including technical pricing errors, closed markets, incorrect settlement, participant betting, reasonably suspected manipulation and incompatible positions. For incompatible positions in one fixture, the lower-odds position may be cancelled.

Our live bets on unplayed or postponed matches are void unless the match is played within 48 hours of its listed start, while the equivalent pre-match period is 24 hours. In either context, we automatically void bets if we know in advance that the match will not take place within its applicable period. For interrupted tennis and similar competitions, bets can remain active until the advancing player is determined. Postponed or disrupted baseball bets are void except for positions already played, without using a technical result. Already-played positions in interrupted games are settled.

Live bets settle on regular time unless indicated otherwise. An unannounced match-format change settles at 1.0 except for positions already settled. In a two-half live football match, changed half lengths still settle unless a half is below 30 minutes without that being indicated, in which case the bet settles at 1.0. Changed halves in pre-match football still settle, but statutory match durations below 45 or above 120 minutes are void. Times and statistics displayed during live streams are informational and are not guaranteed precise.

Our outright markets are All In Run Or Not, so a selection that does not participate loses. Shared placings reduce payouts under dead-heat treatment. Two winners bring a 0.5 multiplier, while three bring 0.33.

Our Bet Builder allows a maximum of 10 markets from a single sport. Every selection must win for the bet to win. One losing selection loses the whole bet, while one void or pushed market voids or pushes it in full. Edit Bet and Cash Out are unavailable on Bet Builder bets.

Cashout requires active positions and live-betting availability for the relevant pre-match or live event. It can apply to pre-match, live and virtual sports but excludes System, Bet Builder, Replace and FreeBet tickets. It is also unavailable for tickets with a coefficient above 8.0 or express tickets containing over 7 events. Using it pays the ticket regardless of its later outcome. Its amount can change, and we may disable the function at any time without prior notice.

Our Freebet is for sporting events only. A winning Freebet pays winnings without returning the stake, and settlement at coefficient 1 pays zero. The maximum withdrawal from a Sports Free-bet bonus is the bonus amount multiplied by 15.

We do not accept third party payments. Use a bank account, bank card, e-wallet or other method registered in your own name. If security checks establish a breach, winnings are confiscated and the original deposit is returned to the payment-account owner. We are not responsible for funds lost from third-party accounts. Issuing banks may reject credit-card transactions even in supported countries, and currency conversion by your bank or our payment processor may make the amount deducted slightly higher than displayed.

Our minimum withdrawal is €20 or equivalent. Your payment method determines the maximum, and we pay amounts exceeding a payment-system limit in instalments. Payouts and refunds use the deposit method unless we approve another method case by case after appropriate verification. We require correct personal-account details and confirmation that the account holder owns the receiving payment account. Transfers to third persons are prohibited.

Bank Transfer cannot be requested for USD payouts and other respective payouts.

We may hold withdrawals while checking identity or investigating suspected breaches of terms or applicable law. False or incomplete personal data may lead us to refuse a withdrawal or terminate the account, with notification by email.

Our maximum processed withdrawal is 7,500 € or equivalent per week and 15,000 € or equivalent per month unless a promotion specifies otherwise. VIP conditions and limits may differ, and we may review or adjust these limits at our discretion. We may pay wins above €15,000 or equivalent in monthly instalments of up to €15,000 or equivalent. Progressive jackpot wins are paid in full.

If bets since your last deposit total less than three times that deposit, we may charge deposit and withdrawal processing costs at our sole discretion when you request a withdrawal. We may charge an administrative fee of 20% on deposits returned because of account termination. Exceptional intermediary-bank charges on bank-transfer withdrawals are outside our control and capped at EUR 16.

For bonuses that do not require wagering, bonus-winning withdrawal limits are up to 100 USD/EUR for a No deposit Bonus and up to 500 USD/EUR for a Manual/Deposit Bonus. No deposit means no funds were deposited. Deposit refers to specified qualifying tasks including a deposit, while Manual means discretionary crediting. Promotional bonuses remain void and unavailable for withdrawal until their conditions are fulfilled.

For verification, open My Account, then Personal Information. Complete First Name, Last Name, Date of Birth, Mobile Number, Country, City and Address. We may request proof of identity at any time, including ID, payment documents and utility bills in Latin or Cyrillic. If you cannot supply documents in those alphabets, we may require video verification. Failure to provide requested proof within 30 days may lead to account termination or funds being held, possible confiscation of winnings and return of deposited funds.

We allow only one Account per person, household or network address. We may terminate duplicate accounts and reclaim returns, winnings or bonuses gained through them, including withdrawn funds on demand. Do not give third parties, including minors, access to your account.

Contact our Customer Support team at any time to request a temporary account closure for a break. Cooling-off accounts reopen automatically when the selected period expires. Early reopening of a time-out is possible only on your written request and at our sole discretion.

Request self-exclusion by email to Customer Support for a specific period between 6 months and 5 years. If you do not specify a period, we close the account for 6 months. Mention any gambling-related concerns so our staff can provide appropriate assistance.